Premium Support Business Development Manager, ES - BusDev- WWPS

Amazon Web Services•

Arlington, VA, US

$133K–$220K/yr

Posted

6 days ago

Location

Arlington, VA, US

Job Type

fulltime

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Posted 6 days ago

Job Description

Drive adoption and commercial innovation for AWS's premium support offerings, accelerating customer cloud growth and optimizing value.

## Premium Support Business Development Manager, AWS Enterprise Support Join AWS Enterprise Support to drive the adoption and commercial innovation of our premium support offerings. This role focuses on understanding customer needs, optimizing value, and accelerating AWS platform growth. ### Key Responsibilities: * **Customer & Market Insight:** Deeply understand customer value, pain points, and adoption drivers for premium support services (Enterprise Support, On-Ramp, Migration Services, etc.). * **Commercial Strategy:** Analyze adoption trends, design and execute controlled commercial innovation experiments, and review pricing to optimize offerings and maintain target margins. * **Value Quantification:** Quantify the ROI of premium support in accelerating AWS platform adoption. * **Sales Enablement:** Develop compelling sales collateral, reference cases, and value proofs. Create and deliver support-related training programs for field teams to articulate the value proposition. * **Innovation & Collaboration:** Drive differentiated support offerings per customer segment. Collaborate with Commercial/Public Sales, Premium Support, and Enterprise stakeholders. * **Deal & Reporting:** Drive end-to-end Enterprise Support Services deals with Sales. Prepare and present business reviews to senior Sales and BD management. ### Basic Qualifications: * Bachelor's degree. * 6+ years of experience developing, negotiating, and executing business agreements. * 6+ years of professional or military experience. * 6+ years of experience creating and implementing organizational strategies. ### Preferred Qualifications: * Experience interpreting data and making impactful business recommendations. * Proven ability to identify, negotiate, and execute complex legal agreements. * Experience developing strategies that influence leadership decisions at an organizational level. * Experience managing programs across cross-functional teams, building processes, and coordinating schedules. ### Why AWS: Be part of a rapidly growing, inclusive team that values diversity, provides extensive career growth opportunities, and fosters work-life harmony within the world's leading cloud platform.

About Amazon Web Services

Amazon Web Services, Inc. (AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered, pay-as-you-go basis. Clients will often use this in combination with autoscaling. These cloud computing web services provide various services related to networking, compute, storage, middleware, IoT and other processing capacity, as well as software tools via AWS server farms. This frees clients from managing, scaling, and patching hardware and operating systems. One of the foundational services is Amazon Elastic Compute Cloud (EC2), which allows users to have at their disposal a virtual cluster of computers, with extremely high availability, which can be interacted with over the internet via REST APIs, a CLI or the AWS console. AWS's virtual computers emulate most of the attributes of a real computer, including hardware central processing units (CPUs) and graphics processing units (GPUs) for processing; local/RAM memory; hard-disk (HDD)/SSD storage; a choice of operating systems; networking; and pre-loaded application software such as web servers, databases, and customer relationship management (CRM).

Industry

Technology

Company Size

Founded

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