Supervisory Quality Assurance Specialist

We are seeking a highly experienced Quality Assurance professional to ensure the quality and compliance of products and services, with a significant focus on evaluating service provider performance and contract adherence.

• *Key Responsibilities:**
• Evaluate the technical quality and acceptability of work performed by service providers.
• Monitor and ensure work progress aligns with contractual agreements and financial requests.
• Document instances of service provider non-compliance with contractual provisions.
• Validate contractual services rendered to facilitate accurate payment processing.
• Provide expert recommendations on payment/non-payment decisions to the Contracting Officer.
• Review production activities, capabilities, and quality/inspection procedures for effectiveness.
• Analyze quality data to identify unsatisfactory trends or weaknesses in quality systems.
• Verify product compliance through rigorous testing and inspection techniques.
• Identify inadequacies, request corrective actions, and prepare detailed statistical reports.
• Investigate customer complaints and deficiency reports to determine root causes.
• Interpret and apply complex technical data, including blueprints, engineering drawings, and specifications.
• Conduct periodic audits and surveillance inspections of supply systems operations.
• *Qualifications:**
• *Education:**
• Bachelor's or Graduate degree in Quality Assurance, Statistics, Mathematics, Production Management, Industrial Management, Computer Science, Engineering, Physical Sciences, Textiles, or a closely related field.
• *Experience (Demonstrating immediate success in Quality Assurance):**
• **GS-13 Level:** One year of specialized experience (Federal or private sector equivalent to GS-13) demonstrating the ability to:

* Evaluate technical quality and acceptability of service provider work. * Ensure work adequacy and progress aligns with requested amounts. * Document service provider non-compliance with contractual provisions. * Validate services rendered for payment processing. * Recommend payment/non-payment to the Contracting Officer.

• **Specialized Experience (Above GS-5):** Practical knowledge in monitoring, controlling, or maintaining quality of products/services within quality assurance, procurement, inspection, or production areas.
• **General Experience (GS-5):** Familiarity with quality assurance or related work, pertinent product/process knowledge, ability to interpret and apply contract requirements and engineering specifications, and strong interpersonal skills.