Sr. Consultant Marketing Technology & Customer Experience Transformation, Advisory

AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to guide enterprise customers in reimagining and optimizing their customer engagement strategies. This role focuses on leveraging AWS services, ISV Partner solutions, and AI/ML capabilities to drive end-to-end Customer 360, MarTech, Adtech, and customer experience transformations.

• *Key Responsibilities:**
• **Customer Transformation Leadership:**

* Lead complex 'Composable' Customer 360 and MarTech transformation programs for Fortune 500 enterprises. * Architect and design end-to-end Customer Experience Platforms, including CDPs, identity resolution, and AI-driven personalization engines. * Design marketing data foundations using modern data principles (data mesh, data products) for marketing lakehouses. * Implement content supply chain solutions, cross-platform activation, and omnichannel customer journey orchestration.

• **Business Development & Pre-Sales:**

* Partner with AWS sales teams to develop account strategies and qualify MarTech opportunities. * Create and deliver executive-level presentations, workshops, and solution demonstrations. * Develop compelling project proposals, solution architectures, and statements of work. * Build trusted relationships with C-suite marketing and technology leaders.

• **Industry Ecosystem Development:**

* Build strategic relationships across the MarTech ecosystem (e.g., Salesforce, Adobe, Treasure Data, Tealium). * Collaborate with AWS product teams to deliver industry-specific capabilities and influence AWS's MarTech product vision. * Partner with Amazon Advertising and other Amazon businesses to create integrated customer solutions.

• **Thought Leadership & Market Development:**

* Develop industry thought leadership content on AI-driven customer experience transformation. * Deliver industry perspectives at MarTech conferences and executive forums. * Collaborate with partner teams to identify and enable MarTech-focused system integrators. * Convey customer requirements to AWS engineering teams to influence product roadmaps.

• *Basic Qualifications:**
• 5+ years experience delivering marketing technology transformations, with a focus on Customer Data Platforms (CDPs) and customer experience solutions.
• 5+ years experience in cloud architecture and implementation.
• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience.
• Experience with 3+ MarTech platforms including Salesforce Data Cloud, Adobe Real-Time CDP, Treasure Data, or Tealium AudienceStream.
• *Preferred Qualifications:**
• Experience with AWS MarTech-related services (e.g., AWS Entity Resolution, AWS Clean Rooms, Amazon Personalize).
• Background in agency environments (e.g., Publicis, Accenture Interactive, Deloitte Digital) or MarTech ISV professional services.
• AWS certifications (e.g., Solutions Architect, AI Practitioner, Data Analytics specialty).
• Strong communication skills, with the ability to explain technical concepts to diverse audiences.