Sr. Consultant Marketing Technology & Customer Experience Transformation, Advisory
Job Description
Summary
Lead AWS enterprise MarTech and CX transformations, designing cloud solutions with AI/ML for Fortune 500 customers.
AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation, to lead enterprise clients in modernizing their MarTech ecosystems and enhancing customer experiences using AWS services, ISV solutions, and AI/ML capabilities.
- *Key Responsibilities:**
- Lead complex Customer 360 and MarTech transformation programs for Fortune 500 enterprises.
- Architect and design end-to-end Customer Experience Platforms, including CDPs, identity resolution, and AI-driven personalization engines.
- Design modern marketing data foundations (e.g., data mesh, lakehouses) and implement omnichannel activation strategies.
- Partner with AWS sales teams to qualify MarTech opportunities and develop account strategies.
- Deliver executive-level presentations, workshops, and solution demonstrations to C-suite stakeholders.
- Build trusted relationships with CMOs, CDOs, and marketing technology leaders.
- Cultivate strategic relationships across the MarTech ecosystem with leading ISV partners.
- Collaborate with AWS product teams to influence industry-specific capabilities and product roadmaps.
- Develop industry thought leadership content on AI-driven customer experience transformation.
- Present at MarTech conferences and executive forums to drive AWS market awareness.
- *Basic Qualifications:**
- 5+ years of experience leading marketing technology transformations, focusing on Customer Data Platforms (CDPs) and customer experience solutions.
- 5+ years of experience in cloud architecture and implementation.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
- Experience with 3+ major MarTech platforms (e.g., Salesforce Data Cloud, Adobe Real-Time CDP, Treasure Data, Tealium).
- *Preferred Qualifications:**
- Experience with AWS MarTech-related services (e.g., Entity Resolution, Clean Rooms, Amazon Personalize).
- Background in agency environments or MarTech ISV professional services.
- AWS certifications (e.g., Solutions Architect, AI Practitioner, Data Analytics Specialty).
- Strong communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
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Amazon Web Services, Inc. (AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered, pay-as-you-go basis. Clients will often use this in combination with autoscaling. These cloud computing web services provide various services related to networking, compute, storage, middleware, IoT and other processing capacity, as well as software tools via AWS server farms. This frees clients from managing, scaling, and patching hardware and operating systems. One of the foundational services is Amazon Elastic Compute Cloud (EC2), which allows users to have at their disposal a virtual cluster of computers, with extremely high availability, which can be interacted with over the internet via REST APIs, a CLI or the AWS console. AWS's virtual computers emulate most of the attributes of a real computer, including hardware central processing units (CPUs) and graphics processing units (GPUs) for processing; local/RAM memory; hard-disk (HDD)/SSD storage; a choice of operating systems; networking; and pre-loaded application software such as web servers, databases, and customer relationship management (CRM).