Program Manager

## Key Responsibilities

• Evaluate U.S. Border Patrol (USBP) programs against new regulations, legislation, and policies to ensure continuous compliance.
• Streamline and enhance systems for efficiently addressing employee-related issues.
• Identify and resolve obstacles impeding the proper and timely resolution of employee concerns.
• Develop detailed project plans, including timelines and resource allocations for various initiatives.

## Requirements

• **Experience:** Possess one year of specialized experience equivalent to the GS-13 grade level, performing duties similar to those listed above.

* *Note:* Your resume must explicitly detail how you meet this specialized experience requirement.

• **Federal Applicants:** Must meet Time in Grade requirements (52 weeks at the GS-13 level or equivalent) by November 12, 2025.
• **Background Investigation:** Ability to pass a thorough background investigation by U.S. Customs and Border Protection (CBP).
• **Residency:** Must have physically resided in the United States or its protectorates for at least three of the last five years.

* *Note:* Exceptions may apply for U.S. government-related work, military dependents, or study abroad programs.

• **Probationary Period:** New federal employees will serve a one-year probationary period.

## Additional Information

• All qualifications are subject to verification.
• Credit is given for all qualifying experience, including volunteer work.
• Refer to CBP Careers Applicant Resources for pre-employment process details.