Customs and Border Protection logo

Product Owner (Junior)

Washington, District of Columbia
Salary
$74K–$115K/yr
Job Type
Full-time
Posted
12/5/2025

Job Description

Summary

Lead HR IT system enhancements, from requirements to change management, applying Agile principles and business analysis for federal HR.

Join our team as an HR IT Business Analyst / Systems Analyst, responsible for driving the improvement and implementation of human resources software solutions. You will play a crucial role in enhancing HR operational performance and user adoption through strategic system development and change management.

  • *Key Responsibilities:**
  • Lead the gathering, analysis, and refinement of functional requirements for HR software, collaborating with diverse stakeholders.
  • Manage and prioritize product backlogs utilizing Agile methodologies and tools like Jira, ensuring alignment with strategic goals.
  • Conduct comprehensive business process analyses to pinpoint inefficiencies and propose innovative solutions for operational improvement.
  • Develop and deliver robust change management strategies, including communication and training programs, to ensure successful system adoption.
  • Create compelling business cases for proposed HR system enhancements, incorporating detailed cost-benefit and return on investment analyses.
  • *Required Qualifications:**
  • **Experience:**
* **GS-12 Level:** One year of specialized experience equivalent to the GS-11 level, demonstrating leadership in HR software requirements, Agile backlog management, comprehensive process analysis, or leading change management initiatives. * **GS-11 Level:** One year of specialized experience equivalent to the GS-9 level, demonstrating assistance in HR software requirements gathering, Agile participation, process mapping, or supporting change management efforts.
  • **Education (for GS-11 in lieu of experience):** A Ph.D., equivalent doctoral degree, three full years of progressively higher-level graduate education, or an LL.M. degree demonstrating relevant skills. Combinations of education and experience are also accepted.
  • **Other Requirements:**
* Ability to pass a thorough background investigation and an online assessment. * Meet U.S. residency requirements (physical residence in the U.S. or its protectorates for at least three of the last five years).


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Company Details

Company Size:65,620+ Employees
Founded:2003
Headquarters:Washington, District of Columbia
Glassdoor Rating:
3.8

About

United States Customs and Border Protection (CBP) is the largest federal law enforcement agency of the United States Department of Homeland Security. It is the country's primary border control organization, charged with regulating and facilitating international trade, collecting import duties, as well as enforcing U.S. regulations, including trade, customs, and immigration.

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