Premium Support Business Development Manager - Busdev, Enterprise Support - Wwps
Job Description
Summary
Drive enterprise cloud adoption by strategizing and executing go-to-market plans for AWS Premium Support services.
Join AWS Global Services as a Premium Support Business Development Manager to accelerate cloud adoption for multinational organizations. This role focuses on driving the go-to-market strategy for AWS paid support offerings, ensuring long-term customer success and expanding AWS platform usage.
- *Key Responsibilities:**
- Engage customers, partners, and field teams to deeply understand value and pain points in adopting Enterprise Support Services (ESS).
- Analyze ESS adoption drivers, identify improvement levers, and design commercial innovation experiments.
- Review and analyze ESS pricing and costing, ensuring competitive value for customers.
- Quantify the impact of ESS adoption on AWS Platform usage and estimate ROI for support investments.
- Develop and refine sales collateral, reference cases, and value proofs for customers and partners.
- Drive commercial innovation within Support, including differentiated offerings per customer segment.
- Collaborate with Field Enablement to create and deliver ESS-related training programs and materials for sales teams.
- Work with stakeholders across Commercial/Public Sales, Premium Support, and Enterprise teams.
- Prepare and present business reviews to senior Sales and BD management.
- Drive Enterprise Support Services deals from end-to-end with Sales.
- *Basic Qualifications:**
- 6+ years of experience in sales, business development, or commercial roles developing, negotiating, and executing business agreements.
- Proven track record of achieving commercial objectives.
- Bachelor's degree.
- Experience developing strategies that influence leadership decisions at the organizational level.
- Ability to communicate effectively in English, within technical and business settings.
- *Preferred Qualifications:**
- Experience interpreting data and making data-driven business recommendations.
- Experience identifying, negotiating, and executing complex legal agreements.
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About
Amazon Web Services, Inc. (AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered, pay-as-you-go basis. Clients will often use this in combination with autoscaling. These cloud computing web services provide various services related to networking, compute, storage, middleware, IoT and other processing capacity, as well as software tools via AWS server farms. This frees clients from managing, scaling, and patching hardware and operating systems. One of the foundational services is Amazon Elastic Compute Cloud (EC2), which allows users to have at their disposal a virtual cluster of computers, with extremely high availability, which can be interacted with over the internet via REST APIs, a CLI or the AWS console. AWS's virtual computers emulate most of the attributes of a real computer, including hardware central processing units (CPUs) and graphics processing units (GPUs) for processing; local/RAM memory; hard-disk (HDD)/SSD storage; a choice of operating systems; networking; and pre-loaded application software such as web servers, databases, and customer relationship management (CRM).