
Premium Support Business Development Manager - Busdev, Enterprise Support - Wwps
Job Description
Summary
Drive adoption and optimize strategy for AWS paid support offerings, accelerating customer cloud adoption and maximizing revenue.
## Premium Support Business Development Manager
Join AWS Global Services as a Premium Support Business Development Manager to drive the adoption and go-to-market (GTM) strategy for AWS paid support offerings. This role focuses on accelerating cloud adoption for multinational organizations by optimizing cost and operational effectiveness through AWS Enterprise Support.
### Key Responsibilities:
- **Market Analysis & Strategy:** Understand customer and partner needs, analyze drivers of Enterprise Support Services adoption, and identify improvement levers.
- **Commercial Innovation:** Design and execute experiments to drive adoption, refine pricing, and develop differentiated support offerings. Quantify the ROI of support investments in accelerating AWS platform adoption.
- **Value Articulation & Enablement:** Develop sales collateral, reference cases, and value proofs. Create training programs and materials to empower field teams in articulating the support value proposition.
- **Sales & Partnership Engagement:** Collaborate with sales and premium support teams to drive end-to-end Enterprise Support Services deals and engage partners to pilot new offerings.
- **Business Reporting:** Prepare and present comprehensive business reviews to senior management.
- 6+ years of experience in sales, business development, or commercial roles, including developing, negotiating, and executing business agreements.
- Proven track record of achieving commercial objectives and closing deals.
- Bachelor's degree.
- Experience developing strategies that influence organizational leadership decisions.
- Effective communication skills in English for both technical and business settings.
- Experience interpreting data to formulate business recommendations.
- Experience identifying, negotiating, and executing complex legal agreements.
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Company Details
About
Amazon Web Services, Inc. (AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered, pay-as-you-go basis. Clients will often use this in combination with autoscaling. These cloud computing web services provide various services related to networking, compute, storage, middleware, IoT and other processing capacity, as well as software tools via AWS server farms. This frees clients from managing, scaling, and patching hardware and operating systems. One of the foundational services is Amazon Elastic Compute Cloud (EC2), which allows users to have at their disposal a virtual cluster of computers, with extremely high availability, which can be interacted with over the internet via REST APIs, a CLI or the AWS console. AWS's virtual computers emulate most of the attributes of a real computer, including hardware central processing units (CPUs) and graphics processing units (GPUs) for processing; local/RAM memory; hard-disk (HDD)/SSD storage; a choice of operating systems; networking; and pre-loaded application software such as web servers, databases, and customer relationship management (CRM).