IT Specialist (Policy And Planning)

We are seeking a highly skilled IT Specialist (GS-12) to enhance software quality, manage risks, and recommend innovative technologies. This role involves critical analysis and strategic implementation to ensure robust and scalable software solutions.

• *Key Responsibilities:**
• **Software Quality Improvement:** Assess and implement new system design methodologies to enhance and maintain high-quality, robust, scalable, and maintainable software.
• **Customer Requirements:** Accurately understand, analyze, and represent customer needs, ensuring requirements are validated and aligned with project goals.
• **Software Risk Management:** Effectively identify, prioritize, measure, and mitigate software development risks, continuously monitoring for potential threats.
• **Methodology Recommendations:** Evaluate and present data-driven recommendations for adopting new methodologies and technologies.
• *Required Qualifications (GS-12 Equivalent):**

Applicants must possess one year of specialized experience equivalent to the GS-11 grade level in the Federal service, demonstrating the following:

• Experience improving software quality through assessing new system design methodologies.
• Proficiency in understanding, analyzing, and representing customer needs for software development.
• Ability to identify, prioritize, and measure software development risks, including developing mitigation strategies.
• Expertise in evaluating and recommending new methodologies and technologies with supporting data.
• *Essential Skills & Competencies (2210 Series):**

Your experience must be IT-related and demonstrate proficiency in all four core competencies:

• **Attention to Detail:** Thorough and conscientious in all work tasks.
• **Customer Service:** Assess needs, provide information/assistance, resolve problems, and satisfy expectations of clients and customers.
• **Oral Communication:** Effectively express information and ideas to diverse audiences, making clear presentations and listening attentively.
• **Problem Solving:** Identify problems, analyze information, generate alternatives, and make sound recommendations.
• *Additional Key Skills:**
• **Critical Thinking:** Analyze complex situations, identify problems, and develop effective solutions.
• **Data Analysis:** Analyze data to identify trends, improve processes, and make informed decisions.
• **Risk Assessment:** Identify and assess risks associated with projects and develop mitigation strategies.
• *Note:** Qualifying experience includes paid, unpaid, and volunteer work that builds critical competencies, knowledge, and skills.