Supervisory IT Specialist (Sysanalysis)

Join our team as an IT professional providing critical functional and technical support for Navy ERP systems, while leading and developing an IT support team.

• *Key Responsibilities:**
• Supervise, manage, and mentor a team of IT professionals, assigning tasks and monitoring progress to achieve operational goals.
• Oversee daily IT operations, specifically Navy ERP user management, roles security, and Tier 3 support functions.
• Coordinate with team leads (User Management/Role Security, Readiness Service Center) to meet technology requirements and ensure staffing.
• Enforce HR and personnel policies, including attendance, leave, EEO, and workplace conduct standards.
• Conduct performance evaluations, provide feedback, identify training needs, and address performance issues.
• Communicate effectively with upper management, prepare reports, and facilitate cross-functional collaboration.
• Serve as a primary liaison between the IT division and other organizational units, fostering a collaborative environment.
• *Required Qualifications & Experience:**
• At least one year of IT experience (federal, private, or public sector) providing functional and technical support for Navy ERP systems, equivalent to GS-12.
• Demonstrated experience in supervising, managing, and motivating IT professionals.
• Proficiency in overseeing IT operations, particularly Navy ERP user management and Tier 3 support.
• Experience in enforcing HR/personnel policies and conducting performance management.
• Ability to communicate complex technical and operational information effectively to diverse audiences.
• *Core Competencies:**
• Attention to Detail
• Customer Service
• Oral Communication
• Problem Solving