Supervisory IT Specialist (Plcypln)

We are seeking an experienced IT Management professional to oversee critical program and facilities functions. This role requires strong organizational and communication skills to manage projects, support stakeholders, and apply specialized knowledge in acquisition and planning.

• *Key Responsibilities:**
• Apply program management discipline to daily task execution.
• Provide excellent customer service by assessing needs, providing assistance, and resolving issues.
• Conduct Organization Change Management (OCM) assessments, stakeholder interviews, and develop strategic plans.
• Utilize problem-solving and risk management techniques to identify, evaluate, and resolve program issues.
• Analyze and evaluate projects based on business and acquisition management theories and policies.
• Lead facilities planning, acquisition, and management processes, preparing long-range (5 year) and short-range guidance.
• *Required Qualifications:**
• Minimum of one year of IT-related experience demonstrating proficiency in the following competencies:

* **Attention to Detail:** Thorough and conscientious in work performance. * **Customer Service:** Proactive in assessing needs, providing support, and resolving client issues. * **Oral Communication:** Effectively conveys information and makes clear, convincing presentations; listens actively. * **Problem Solving:** Identifies problems, evaluates information, and generates sound recommendations; understands risk management.

• Minimum of one year of specialized experience (equivalent to GS-13 grade level) in:

* Knowledge of business and acquisition management theories, policies, and operations. * Experience conducting facilities planning, acquisition, and management processes.