Supervisory IT Specialist

## Senior IT Operations Manager

We are seeking a highly experienced IT professional to manage complex information technology operations, resources, and teams within the NAVAIR community.

• *Minimum Qualifications:**
• Minimum one year of specialized experience equivalent to GS-13/14 or NM-04 Federal grade level, or comparable private/public sector experience.
• *Key Responsibilities:**
• Establish and execute customer relationship management, work intake, financial monitoring, configuration, and requirements processes.
• Apply expert technical expertise across IT functional areas, integrating it with mission objectives and operations.
• Direct resource planning for major engineering, technical, or business initiatives, involving significant industrial resources and long-range financial commitments.
• Lead teams, prepare performance plans, set short-term priorities, and schedule work for subordinates.
• Provide management and oversight of IT architecture, procurement, and processes for the NAVAIR community.
• Implement Equal Employment Opportunity (EEO) policies.
• *Required Competencies:**
• **Attention to Detail:** Thorough and conscientious in all work.
• **Customer Service:** Assess needs, provide solutions, and ensure client satisfaction.
• **Oral Communication:** Express information effectively, making clear and convincing presentations.
• **Problem Solving:** Identify problems, evaluate information, and make sound recommendations.