Senior UX/UI Designer (Servicing - Billing)

GEICO is seeking an accomplished, customer-obsessed, and results-oriented **Senior UX/UI Designer** to deliver high-quality, customer-centered design solutions. This role involves collaboration with product management, engineering, and business partners within a multi-disciplinary design and research team.

This is a hybrid position requiring 3 days on-site weekly at one of the following locations: Chevy Chase, MD; New York City, NY; Chicago, IL; Palo Alto, CA; Fredericksburg, VA.

• *Key Responsibilities:**
• Collaborate with product, engineering, and business teams to identify customer and business needs.
• Translate complex concepts into clear, enhanced product experiences.
• Provide direction on product prioritization and early product definition amidst shifting priorities.
• Champion the customer through human-centered design methods, including discovery, research, and user testing.
• Facilitate workshops with internal and external stakeholders to align on business needs.
• Develop process/user flows, wireframes, journey maps, and user interface specifications.
• Deliver design assets for acceptance, development, and market release in partnership with engineering.
• *Basic Qualifications:**
• 5+ years of experience in User Experience design (or 3+ years with a Master's degree).
• *Preferred Qualifications:**
• Experience designing for cross-channel interfaces (e.g., responsive web, native mobile).
• Demonstrated ability to work across the entire design process (user research, UX design, UI design, and specifications).
• Strong collaboration skills with Product Management, Engineering, and Operations teams.
• Effective communication and storytelling abilities.
• Proficiency with design tools (e.g., Figma) for concept delivery and team collaboration.
• Familiarity with established design systems and agile development environments.
• *Salary Range:**

$104,550.00 - $172,200.00 annually (Factors like experience, education, location, and market conditions influence final offer).

GEICO will not sponsor new employment authorization for this position.

• *Benefits:**

GEICO offers a comprehensive total rewards program including competitive compensation, 401K savings plan (6% match, vested from day one), performance-based incentives, tuition assistance, mental healthcare, fertility/adoption assistance, and flexible work options including remote work for up to four weeks per year.