Senior Manager, Project Management: Marketing Delivery & Analytics

Lead the Marketing Delivery and Transformation Team within Capital One's Premium Products and Experiences (PPX) business. This role focuses on ensuring the flawless execution of high-volume marketing projects while optimizing processes and managing risk.

• *Key Responsibilities:**
• Oversee prioritization and on-time, error-free delivery of 400+ annual marketing projects (email/in-app) in partnership with Enterprise Operations.
• Develop and refine marketing delivery processes, documentation, and training materials.
• Maintain comprehensive reporting on project backlogs, work-in-progress, and delivery success rates.
• Handle prioritization escalations, manage risk issues, and provide surge staffing recommendations for special projects.
• Provide insights for process design and optimization, advocating for PPX business needs and Marketing Technology adoption.
• Partner cross-functionally with stakeholders, influencing business decisions and championing customer needs.
• Utilize data systematically to identify opportunities, track performance, and drive transformational improvements.
• *Qualifications:**
• **Experience:**

* Bachelor’s Degree or Military experience (Master's or MBA preferred). * Minimum 8 years of project management experience (10+ preferred). * Minimum 1 year of people management experience (3+ preferred). * PMP, Lean, Agile, or Six Sigma certification preferred.

• **Skills:**

* Demonstrated ability to lead and structure work in dynamic, complex environments. * Outstanding influencing, communication (written/verbal), and collaboration skills. * Strong business judgment, leadership, integrity, and problem-solving abilities. * High emotional intelligence (EQ) and a proactive, self-starter mindset.

• *Salary Range (Annual Full-time):**
• McLean, VA: $170,800 - $194,900
• Richmond, VA: $155,300 - $177,200
• Note: Capital One does not sponsor new employment authorization for this position.*