Senior Manager, Communications Engineering

GEICO is seeking an experienced Senior Manager to lead the Communications Services team. This role focuses on building high-performance, low-latency communications platforms and applications, driving the modernization of services and architecture on Amazon Web Services (AWS) with an emphasis on data and automation for customer experience transformation.

• *Key Responsibilities:**
• Lead, mentor, and manage a team of engineers, fostering a culture of growth, accountability, and technical excellence.
• Define and execute the technical roadmap to increase product delivery velocity and unlock new engineering capabilities.
• Oversee project planning, dependencies, risk identification, and timely delivery of enterprise-wide solutions.
• Drive improvements in application performance, capacity benchmarking, availability, and reliability within cloud infrastructure.
• Collaborate with product teams to understand requirements, formulate strategies, and deliver quality products efficiently.
• Manage team budget, contribute to strategic planning, and champion process improvements.
• Challenge team members to share knowledge and learn new technologies, addressing skill gaps proactively.
• *Required Qualifications:**
• **Technical Expertise:** Strong foundation in algorithms, data structures, object-oriented development, design patterns, microservices, and testing methodologies.
• **Cloud Platforms:** In-depth knowledge of cloud computing technologies (SaaS, PaaS, IaaS) and strong experience with public cloud platforms like AWS (preferred), GCP, or Azure.
• **Programming:** Fluency in Python, Java, Go, .NET, JavaScript/TypeScript, XML, JSON, and RESTful Web Services.
• **Data & Architecture:** Proven experience leading data modeling and architecture efforts for analytics, reporting, and AI/ML initiatives.
• **Tools & Methodologies:** Proficiency in project/work management tools (e.g., Jira, Azure DevOps) and understanding of Site Reliability Engineering (SRE) and DevOps principles.
• **Leadership:** Demonstrated experience managing and growing technical leaders and teams, driving cultural change in technical excellence and efficiency.
• *Experience:**
• 8+ years with customer communications platforms, services, and software.
• 6+ years coding experience.
• 5+ years development in a large-scale, mission-critical environment.
• 5+ years hands-on supervision of technical personnel.
• 5+ years with a public cloud provider (AWS preferred).
• 2+ years with automated testing (Unit, Integration, End-to-End).
• *Education:**
• Bachelor’s Degree in Information Technology or a related field, or equivalent experience.
• *Location:**
• Remote
• *Annual Salary Range:**
• $140,000.00 - $300,000.00

GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.