Job Description
Summary
Capital One seeks a Senior Associate to manage affiliate partnerships, drive digital acquisitions, and ensure program compliance for card products.
Join Capital One as a Senior Associate on the US Card Affiliate Operations Team, managing 5-6 key affiliate partners. This role is crucial for optimizing our digital acquisition strategy, ensuring compliance, and driving new customer growth through the affiliate marketing channel.
- *Responsibilities:**
- **Affiliate Relationship Management:** Serve as the primary contact for assigned affiliate partners, facilitating regular meetings, resolving issues, and acting as a liaison with internal teams. Manage contract updates and provide performance feedback.
- **Marketing Oversight:** Act as a creative consultant, guiding partners on advertising design and ensuring all new marketing experiences undergo legal review and documentation.
- **Compliance & Risk:** Work with a third-party supplier to monitor and report on affiliate compliance. Assess violations, manage remediation processes, and coordinate with risk partners for anomalies.
- **Performance Optimization:** Analyze partner performance to identify optimization opportunities, scope future tests (payouts, products, creatives), and contribute to monthly business reviews.
- **Process Improvement:** Continuously seek ways to improve processes, reduce manual work, and document all workflows, reviews, and approvals.
- **Cross-Functional Coordination:** Collaborate with internal teams (Risk, Legal, Tech) and external partners (affiliates, suppliers) to execute marketing strategies.
- *Qualifications:**
- *Basic:**
- Bachelor’s degree or military experience.
- 2+ years of project, process, or risk management experience.
- 1+ year of digital acquisition marketing experience.
- 1+ year of vendor or relationship management experience.
- 1+ year of experience with Google Suite or Microsoft Office applications.
- *Preferred:**
- 2+ years experience with affiliate marketing (agency, brand, or affiliate).
- Process (LEAN, Six Sigma) or project management (CAPM, PMP) certifications.
- 3+ years of project, process, or risk management experience.
- 2+ years of vendor or relationship management experience.
- 2+ years of risk management or compliance experience.
- 2+ years of Google Suite experience.
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Company Details
About
Capital One Financial Corporation is an American bank holding company founded on July 21, 1994, and specializing in credit cards, auto loans, banking, and savings accounts, headquartered in Tysons, Virginia, with operations primarily in the United States. It is the ninth largest bank in the United States by total assets as of September 30, 2024, the third largest issuer of Visa and Mastercard credit cards, and one of the largest car finance companies in the United States.