Program Analyst

Join our team as a process improvement specialist, applying Lean/Six Sigma methodologies to optimize operations and enhance service delivery. This role focuses on driving efficiency and quality across organizational goals.

• *Key Responsibilities:**
• Identify and define opportunities for operational improvements using Lean/Six Sigma.
• Advise management on resource optimization, rework reduction, and quality enhancement.
• Develop data-driven business cases within the Lean/Six Sigma framework.
• Establish and utilize metrics to measure program goals and process effectiveness.
• Provide expert consultation and technical guidance on Lean/Six Sigma projects and process improvement initiatives.
• Guide teams in structured Lean/Six Sigma methodologies, from recommendations to implementation and follow-up.
• *Qualifications:**
• **Specialized Experience:** One year of experience equivalent to the GS-11 level, demonstrating expertise in Lean/Six Sigma methodologies for process improvement and project consultation. This includes:

* Assisting management in identifying improvement opportunities and project scoping. * Consulting on resource optimization and quality improvement. * Creating business cases using Lean/Six Sigma. * Establishing criteria for measuring program goals. * Providing technical advice and guidance on Lean/Six Sigma projects.

• **Federal Employees (GS-12):** Must have served 52 weeks at the GS-11 level or equivalent.
• **Core Competencies:** Strong skills in Change Management, Planning and Evaluating, Problem Solving, and Writing.
• **Work Environment:** Primarily sedentary with occasional travel.