Program Analyst

Join our team as a process improvement specialist, applying Lean/Six Sigma methodologies to optimize operations and enhance service delivery. This role focuses on driving efficiency and quality across organizational goals. **Key Responsibilities:** * Identify and define opportunities for operational improvements using Lean/Six Sigma. * Advise management on resource optimization, rework reduction, and quality enhancement. * Develop data-driven business cases within the Lean/Six Sigma framework. * Establish and utilize metrics to measure program goals and process effectiveness. * Provide expert consultation and technical guidance on Lean/Six Sigma projects and process improvement initiatives. * Guide teams in structured Lean/Six Sigma methodologies, from recommendations to implementation and follow-up. **Qualifications:** * **Specialized Experience:** One year of experience equivalent to the GS-11 level, demonstrating expertise in Lean/Six Sigma methodologies for process improvement and project consultation. This includes: * Assisting management in identifying improvement opportunities and project scoping. * Consulting on resource optimization and quality improvement. * Creating business cases using Lean/Six Sigma. * Establishing criteria for measuring program goals. * Providing technical advice and guidance on Lean/Six Sigma projects. * **Federal Employees (GS-12):** Must have served 52 weeks at the GS-11 level or equivalent. * **Core Competencies:** Strong skills in Change Management, Planning and Evaluating, Problem Solving, and Writing. * **Work Environment:** Primarily sedentary with occasional travel.