Ombudsman, Em-0301-00

We are seeking a seasoned leader to oversee financial regulatory operations. This role requires significant supervisory experience and a strong background in financial dispute resolution.

• *Key Responsibilities:**
• Lead and coordinate organizational units, assigning tasks, directing program adjustments, and evaluating performance against goals.
• Manage and foster employee performance and growth, including succession planning, providing feedback, and addressing conduct issues.
• Oversee and enhance staff recruitment, hiring, training, utilization, and readiness for advancement.
• *Minimum Requirements:**
• Proven leadership in an official supervisory role, demonstrating experience in managing teams and programs.
• Experience reviewing supervisory documentation to identify solutions for inquiries and complaints related to financial supervision, examination, or resolution activities.
• Expertise in applying various dispute resolution techniques to complex and sensitive financial industry regulatory disputes.