Lead UX/UI Designer

GEICO is seeking an accomplished and customer-obsessed **Lead UX/UI Designer**. This role involves collaborating with business, engineering, and product management to lead design programs from user research to usability studies, focusing on high-quality, customer-centric solutions that drive strategic business outcomes.

As a Lead UX/UI Designer, you will lead and mentor project design teams, align priorities with product management, and contribute to a multi-disciplinary design and research team valuing human-centered design.

This is a **hybrid position** requiring 2-3 days on-site at one of the following locations: Chevy Chase, MD; New York City, NY; Chicago, IL; Palo Alto, CA; Seattle, WA; Dallas, TX.

• *Key Responsibilities:**
• Collaborate with product, engineering, and business teams to identify customer and business needs.
• Translate complex ideas into intuitive product experiences.
• Provide clear direction and input on product prioritization, supporting early product definition.
• Champion the customer through human-centered design methods, including discovery, research, and user testing.
• Facilitate workshops with internal and external stakeholders to ensure business alignment.
• Drive end-to-end product design, including problem framing, insight development, and new methodology design.
• Create process and user flows, wireframes, journey maps, and user interface specifications.
• Deliver design assets for acceptance, development, and market launch, in partnership with engineering.
• Teach, mentor, and guide other designers.
• *Qualifications:**
• **Basic:** 8+ years of experience in User Experience (UX) design.
• **Preferred:**

* Experience designing for cross-channel platforms (responsive web and native mobile). * Demonstrated ability to work across the full design process (user research, UX design, UI design, specifications). * Ability to design and implement service design solutions and experience strategy initiatives. * Experience leading project teams of multiple designers within agile development environments. * Strong collaboration skills with Product Management, Engineering, and Operations teams. * Effective communication and storytelling abilities. * Ability to work autonomously with minimal direction. * Proficiency with design tools (e.g., Figma). * Familiarity with established design systems within agile development teams.

• *Annual Salary Range:** $120,950.00 - $212,175.00.

GEICO will not sponsor new applicants for employment authorization for this position.