Lead UX/UI Designer

GEICO is seeking an accomplished, customer-obsessed, and results-oriented Lead UX/UI Designer to drive high-quality, customer-centric solutions. This role involves leading design programs, mentoring other designers, and collaborating extensively with product management, engineering, and business owners.

• *Key Responsibilities:**
• Lead the end-to-end product design process, framing problems, and developing insights.
• Collaborate with product, engineering, and business teams to uncover customer and business needs.
• Advocate for the customer through human-centered design methods, including discovery, research, and user testing.
• Translate complex ideas into understandable concepts and solutions.
• Create process and user flows, wireframes, journey maps, and user interface specifications.
• Deliver design assets for development and market in partnership with engineering.
• Facilitate and participate in workshops with internal and external stakeholders.
• Mentor and guide other designers on project teams.
• Manage shifting priorities to provide clear direction and support early product definition.
• *Qualifications:**
• **Basic Qualifications:**

* 8+ years of experience in User Experience design. * 2+ years leading and mentoring design teams. * Bachelor’s degree in a design-related field.

• **Preferred Qualifications:**

* Experience designing for cross-channel platforms (responsive web, native mobile). * Demonstrated ability to work across the full design process (user research, UX design, UI design, specifications). * Ability to design and implement service design solutions and experience strategy initiatives. * Experience leading project teams of multiple designers within agile development environments. * Strong collaboration, communication, and storytelling skills. * Ability to work autonomously with minimal direction. * Proficiency with design tools (i.e., Figma). * Familiarity with established design systems within agile development teams.

• *Work Model & Locations:**

This is a hybrid role, requiring 2-3 days on-site per week at one of the following locations: Chevy Chase, MD; New York City, NY; Chicago, IL; Palo Alto, CA; Seattle, WA; Dallas, TX.

• *Salary Range:**

$120,950.00 - $212,175.00 annually. Salary is determined by factors including scope, responsibilities, work experience, education, training, location, and market considerations.

• *Sponsorship:**

GEICO will not sponsor new applicants for employment authorization for this position.

• *Benefits:**

GEICO offers a comprehensive Total Rewards program, including market-competitive compensation, a 401K savings plan with a 6% match (vested from day one), performance and recognition-based incentives, tuition assistance, mental healthcare, fertility and adoption assistance, and workplace flexibility options.