IT Specialist (Financial Systems Help Desk Manager)

We are seeking IT professionals for roles focused on Oracle Federal Financials systems within the Federal government. **Responsibilities & Requirements:** * **GS-14 Level:** Serve as a Systems Administrator for Oracle Federal Financials. Requires at least one year of specialized experience equivalent to the GS-13 level in federal service. * **GS-13 Level:** Provide user support for an Oracle Federal Financials system. Requires at least one year of specialized experience equivalent to the GS-12 level in federal service. **Required IT Competencies (for both levels):** * **Attention to Detail:** Thorough and conscientious work execution. * **Customer Service:** Assess needs, provide solutions, and ensure quality service for system users. * **Oral Communication:** Effectively convey information and make clear presentations. * **Problem Solving:** Identify issues, evaluate alternatives, and provide sound recommendations. **Additional Information:** * Experience includes paid and unpaid/volunteer work. * Education cannot be substituted for the required experience. * Applicants may be asked to submit writing or work samples during the selection process.