IT Specialist (Financial Systems Help Desk Manager)
Job Description
Summary
Seeking IT professionals for Oracle Federal Financials user support (GS-13) or systems administration (GS-14) roles.
This role requires skilled IT professionals to support and administer Oracle Federal Financials systems, focusing on user needs and system integrity.
- *Responsibilities & Requirements (GS-13):**
- Provide comprehensive user support for Oracle Federal Financials systems.
- Requires at least one year of specialized experience in Oracle Federal Financials user support.
- *Responsibilities & Requirements (GS-14):**
- Serve as a Systems Administrator for Oracle Federal Financials systems.
- Requires at least one year of specialized experience in Oracle Federal Financials systems administration.
- *Required IT Competencies (for both levels):**
- **Attention to Detail:** Meticulous and thorough in all tasks.
- **Customer Service:** Skilled in assessing client needs, providing solutions, and ensuring satisfaction.
- **Oral Communication:** Able to clearly convey information and listen effectively.
- **Problem Solving:** Proficient in identifying issues, evaluating alternatives, and making sound recommendations.
- *Additional Qualifications:**
- Must possess relevant IT-related experience (IT Management Series 2210).
- Education cannot be substituted for the required experience at these levels.
- All qualifying experience, including volunteer work, will be considered.
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The National Gallery of Art is an art museum in Washington, D.C., United States, located on the National Mall, between 3rd and 9th Streets, at Constitution Avenue NW. Open to the public and free of charge, the museum was privately established in 1937 for the American people by a joint resolution of the United States Congress. Andrew W. Mellon donated a substantial art collection and funds for construction. The core collection includes major works of art donated by Paul Mellon, Ailsa Mellon Bruce, Lessing J. Rosenwald, Samuel Henry Kress, Rush Harrison Kress, Peter Arrell Browne Widener, Joseph E. Widener, and Chester Dale. The Gallery's collection of paintings, drawings, prints, photographs, sculpture, medals, and decorative arts traces the development of Western art from the Middle Ages to the present, including the only painting by Leonardo da Vinci in the Americas and the largest mobile created by Alexander Calder.