IT Specialist

Join our team as an IT Specialist, playing a key role in supporting IT operations and system enhancements. This position requires one year of specialized IT experience from any sector (government or private).

• *Key Responsibilities:**
• Collaborate effectively with software development teams.
• Manage IT support tickets, including submission, updates, and closure, using systems like ServiceNow or JIRA.
• Communicate IT improvements, applications, and technical concepts to various stakeholders.
• *Required Qualifications:**
• Minimum one year of specialized experience in an IT-related role.
• Demonstrated proficiency in:

* **Attention to Detail:** Thorough and conscientious work. * **Customer Service:** Assessing needs, providing solutions, and ensuring satisfaction. * **Oral Communication:** Clearly conveying information to diverse audiences. * **Problem Solving:** Identifying issues, evaluating options, and recommending solutions.