IT Specialist

Washington, District of Columbia

Salary

$96K–$132K/yr

Job Type

Full-time

Posted

9/4/2025

Job Description

Summary

Seeking an IT Specialist to collaborate with dev teams, manage tickets, and communicate IT solutions, requiring specialized experience and key competencies.

Join our team as an IT Specialist, playing a key role in supporting IT operations and system enhancements. This position requires one year of specialized IT experience from any sector (government or private).

*Key Responsibilities:**
Collaborate effectively with software development teams.
Manage IT support tickets, including submission, updates, and closure, using systems like ServiceNow or JIRA.
Communicate IT improvements, applications, and technical concepts to various stakeholders.

*Required Qualifications:**
Minimum one year of specialized experience in an IT-related role.
Demonstrated proficiency in:

* **Attention to Detail:** Thorough and conscientious work. * **Customer Service:** Assessing needs, providing solutions, and ensuring satisfaction. * **Oral Communication:** Clearly conveying information to diverse audiences. * **Problem Solving:** Identifying issues, evaluating options, and recommending solutions.

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