Job Description
Summary
IT Production Support Analyst for enterprise Pega web applications, troubleshooting user issues with cross-functional teams, Top Secret clearance required.
Join our team as an IT Production Support Analyst in Washington D.C. This 100% onsite contract role requires an Active Top Secret clearance. You will be responsible for leading the monitoring and prompt resolution of user issues reported for our enterprise Pega web-based applications. Success in this role involves collaborating effectively across 8 cross-functional scrum teams to resolve issues and ensure an optimal user experience.
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Company Details
About
QED National is an award-winning, privately held IT consulting and services firm providing clients with IT Staff Augmentation, Cyber/Information Security, IT Management Consulting, and Technology Product solutions. Incorporated in 1993, QED National is certified as a Women-Owned Business Enterprise with several certifying Cities, States and nationally recognized entities. It serves a spectrum of State and Local, Federal, and Fortune 500 customers with a strong ethical foundation and over 26 years of industry expertise.