
Salary
$149K–$195K/yr
Job Type
Full-time
Posted
3 weeks ago
Job Description
Summary
Lead network performance and reliability, coordinating teams and resolving complex IT issues for enterprise-wide solutions.
Join our team as a Network Performance and Reliability Specialist, ensuring robust enterprise network operations. We seek a detail-oriented professional with strong communication and problem-solving skills to manage complex IT needs.
Key Responsibilities:
- Ensure current and future computer network performance and reliability.
- Coordinate network infrastructure administrators to implement a unified enterprise network configuration.
- Review IT work and data for accuracy, completeness, and consistency with established standards.
- Develop and maintain customer relationships, anticipating IT needs and identifying tailored solutions.
- Brief senior management and IT staff on system status, projects, and operations, translating complex technical information for non-technical audiences.
- Identify and resolve complex IT-related issues, anticipating problems and evaluating alternative solutions.
Required Qualifications:
- Minimum of one year of specialized experience ensuring network performance and reliability, and coordinating network infrastructure teams.
- Demonstrated experience in attention to detail, reviewing IT work for accuracy, completeness, and consistency.
- Proven customer service skills, including anticipating IT needs and providing tailored solutions.
- Exceptional oral communication abilities, particularly in briefing senior and non-technical audiences.
- Advanced problem-solving skills to address unique, highly complex, or sensitive IT-related issues.
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View Details →Company Details
Company Size:10,000+ Employees
Founded:1960
Headquarters:Fort George G Meade, MD
Glassdoor Rating:
3.5
About
The Defense Information Systems Agency (DISA) is a combat support agency of the United States Department of Defense. DISA provides the Department of Defense (DoD), the military services, other federal agencies, and allied nations with secure communications systems and computer network capabilities.