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IT Cybersecurity Specialist (Custspt/Infosec)

Pentagon, Arlington, Virginia
Salary
$101K–$132K/yr
Job Type
Full-time
Posted
8/29/2025

Job Description

Summary

Seeking an IT professional to provide technical support, manage IT projects, and ensure customer satisfaction.

Join our team as an IT professional, ensuring the accuracy and efficiency of information technology systems, providing customer-focused solutions, and supporting IT projects.

  • *Key Responsibilities:**
  • Review IT work and data for accuracy, completeness, and consistency with established standards.
  • Maintain strong customer relationships, assess current IT needs, and identify tailored solutions.
  • Brief management and IT staff on system status, projects, or daily operations, effectively communicating technical information to non-technical audiences.
  • Identify and resolve complex IT-related issues by gathering and applying information from various sources.
  • Support IT projects by identifying resource requirements and ensuring customer and management buy-in.
  • Provide direct IT assistance, including troubleshooting, documenting, and updating support tickets.
  • *Required Skills & Experience:**
  • Minimum one year of demonstrated experience in an IT role.
  • Proven attention to detail in reviewing technical work and data.
  • Strong customer service skills with a focus on assessing needs and providing solutions.
  • Excellent oral communication, including the ability to convey technical information clearly to diverse audiences.
  • Demonstrated problem-solving abilities for complex IT issues.
  • Experience in either:
* Identifying resource requirements and ensuring project support for IT initiatives. * **or** assisting, troubleshooting, documenting, and providing direct IT support to users.
  • All qualifications must be met within 30 days of the announcement's closing date.


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Company Details

Company Size:10,000+ Employees
Founded:1960
Headquarters:Fort George G Meade, MD
Glassdoor Rating:
3.5

About

The Defense Information Systems Agency (DISA) is a combat support agency of the United States Department of Defense. DISA provides the Department of Defense (DoD), the military services, other federal agencies, and allied nations with secure communications systems and computer network capabilities.

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