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Employee And Internal Communications Manager

Washington, DC, US
Salary
$85K–$96K/yr
Job Type
fulltime
Posted
8/28/2025

Job Description

Summary

American University seeks an Employee and Internal Communications Manager to develop engaging HR-focused strategies and content for staff.

American University seeks an experienced Employee and Internal Communications Manager to develop and implement engaging communication strategies. This hybrid role (3-4 days/week on campus) focuses on Human Resources (HR) related communications, ensuring employees are informed about benefits, professional development, performance management, and other key initiatives.

  • *Key Responsibilities:**
  • Develop and execute comprehensive employee communication plans, primarily for HR programs (e.g., open enrollment, benefits, wellness, training, policies).
  • Partner closely with HR to understand communication needs, create messaging, campaigns, and ensure compliance.
  • Produce a wide range of communications, from benefits promotions to performance management guidance.
  • Coordinate with web, design teams, and external vendors to strategically highlight content across platforms.
  • Manage communication projects, track data, and analyze effectiveness to meet strategic goals.
  • Collaborate with the Internal Communications team to develop creative, integrated content and employee stories.
  • Support crisis communication management, particularly for HR and benefits-related operational challenges.
  • Monitor communication trends and recommend new technologies or approaches to enhance internal messaging.
  • *Required Qualifications:**
  • Bachelor's degree or equivalent.
  • 5-8 years of relevant experience in communications, with a strong focus on internal/employee communications.
  • Demonstrated knowledge of benefits and HR disciplines.
  • Exceptional communication skills, including writing, editing, proofreading, and research.
  • Ability to simplify complex concepts for diverse audiences.
  • Strong attention to detail, planning, management, and organizational abilities.
  • Proven ability to manage internal relationships, collaborate, and build partnerships.
  • Flexibility to work under pressure, meet deadlines, and operate effectively both independently and as part of a team.
  • Proficiency in interpreting and writing about benefits, compensation, and HR programs.
  • *Preferred Qualifications:**
  • Master's degree or equivalent.
  • 8-10 years of relevant experience.
  • *Work Modality:** Hybrid (3-4 days/week on campus)
  • *Salary Range:** $85,136 - $96,000 annually


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