Asst Front End Manager-Mclean

Join Albertsons Companies in a dynamic leadership role, overseeing front-end operations, ensuring exceptional customer service, and managing a team in a fast-paced retail environment. You will be instrumental in maintaining operational efficiency, handling financial transactions, and fostering a positive shopping experience.

• *Key Responsibilities:**
• **Customer Service Excellence:** Champion company service programs, resolve customer complaints, and promote a personalized, positive shopping experience.
• **Front-End Operations Management:** Direct and supervise all front-end activities, including monitoring customer traffic, coordinating service programs, maintaining cleanliness, and managing inventory/supplies.
• **Financial & Cash Management:** Oversee all cash flow and controls, including safe transactions, register tills, check approvals, refunds, and handling scan system emergencies/errors.
• **Team Leadership & Development:** Assist with interviewing, hiring, training, and supervising front-end and courtesy clerks. Provide recommendations for employment status changes and discipline.
• **Performance & Compliance:** Achieve budget goals for labor and expenses. Ensure adherence to company policies, procedures, safety standards, and dress/grooming guidelines.
• **Operational Support:** Perform checking duties and act as an overflow cashier when necessary, implementing suggestive selling techniques.
• *Qualifications & Skills:**
• **Leadership & Communication:** Strong leadership, team-building, interpersonal, and communication skills, with the ability to maintain composure under pressure.
• **Customer Focus:** Proven ability to project a positive image and interact effectively with the public.
• **Operational Acumen:** In-depth understanding of front-end policies, procedures, and the ability to analyze and react to business activity.
• **Technical Proficiency:** Ability to operate and troubleshoot PCs and check stand equipment (printers, scales, scanners, cash registers, public announcement equipment).
• **Physical Requirements:** Ability to frequently lift and maneuver objects up to approximately 55 lbs, and to stand/walk for long periods, moving quickly as needed.
• **Managerial Skills:** Knowledge of interviewing techniques, basic employment law, computer software, and analytical ability for planning, scheduling, and making hiring/disciplinary decisions.
• **Financial Acumen:** Basic understanding of mathematics, weights, and measures for cash handling and inventory control.
• **Safety & Alertness:** Mental alertness to ensure safe and accurate work, with knowledge of product variety, perishability, safety, and sanitation procedures.
• *Benefits:**
• Competitive weekly pay
• Associate discounts
• Comprehensive health and financial benefits (Medical, Dental, 401k, and more) for eligible associates
• Paid time off (vacation, holidays, sick pay)
• Opportunities for training, career growth, and development
• An inclusive work environment with talented colleagues