Website Performance Manager | Team Yankee

We are seeking a proactive **Website Performance Manager** to own client relationships and drive website product vision for automotive dealerships. This full-time, remote position requires residency in the Continental U.S., with Eastern or Central time zones preferred.

• *Key Responsibilities:**
• Manage and nurture a portfolio of client relationships, ensuring customer needs are prioritized.
• Proactively monitor website performance, triaging issues, and providing instant solutions for dealerships.
• Execute monthly performance reporting covering KPIs, Google Analytics, SEO, and customer priorities.
• Assess, prioritize, and present new feature requests to leadership.
• Communicate priorities, timelines, and guidance to clients with responsiveness.
• Leverage Salesforce for product backlogs, case tracking, and efficiency monitoring.
• Collaborate with Customer Success to identify upsell, expansion, and upgrade opportunities.
• Drive client retention by effectively managing account progress and results.
• Coordinate with inter-departmental teams to deliver streamlined service and support.
• Provide recommendations for site performance and enhancements (creative services, design, third-party advisements).
• *What You'll Bring:**
• Bachelor's degree in a related discipline or equivalent experience.
• **2-3+ years of experience in automotive digital advertising account management (REQUIRED).**
• Demonstrated understanding of dealership operations.
• Proven ability to work effectively with all levels within a dealership.
• Strong working knowledge of digital marketing strategy for websites and advertising (SEM, display, SEO, Google Ads, Bing).
• Google certifications (Ads, Analytics, Video, Mobile, etc.).
• Excellent written, verbal, and phone communication, and interpersonal skills.
• Outstanding customer service and relationship management capabilities.
• Highly motivated self-starter with a proactive, resilient, and determined attitude.
• Proficiency in Salesforce and MS Office (Word, Excel, PowerPoint).
• Working knowledge of HTML, CSS, website strategy concepts, and Google Analytics.
• Solid analytical skills and data-driven thinking.
• *Compensation & Benefits:**

Competitive salary commensurate with experience. Comprehensive benefits include medical, dental, vision, 401(k) with matching, paid vacation, wellness programs, and more.