Senior Associate, Internal Communications Content Producer - Retail Bank

Capital One logoCapital One
McLean, VA, US
$0K/yr
Posted
3 days ago
Location
McLean, VA, US
Job Type
parttime, fulltime
Posted 3 days ago

Job Description

Produce engaging internal communications for Capital One's Retail Bank, managing content creation, distribution, and performance analysis.
**Senior Associate, Internal Communications Content Producer - Retail Bank** **Location:** McLean, Virginia (or Richmond, VA) **Category:** Marketing and Communications **Experience Level:** Senior Associate **About the Role:** Capital One is seeking a highly organized and versatile communicator to join our Internal Communications team, supporting the Retail Bank. This role involves crafting clear, compelling messages to engage associates and connect them to company goals, strategy, and culture. **Key Responsibilities:** * Develop and produce diverse written communications for Retail Bank organizations, ensuring consistency and accuracy. * Manage end-to-end production of monthly newsletters. * Write and publish engaging internal intranet articles. * Produce weekly Slack newsletters, syndicating content across channels. * Create presentational and written materials for seasonal initiatives (e.g., Associate Appreciation Week, promotions). * Provide support for team structure change announcements. * Manage and maintain accurate communication distribution lists. * Track and analyze communication metrics, recommending improvements. * Build and maintain efficient collaborative processes. **Qualifications & Skills:** * Outstanding written and verbal communication skills; ability to distill complex information. * Exceptional time management and prioritization for multiple projects. * Proven ability to communicate verbally with executives, adapting messaging. * Lively, approachable writing voice for internal communications. * Strong organizational skills and process-oriented mindset. * Keen eye for detail and commitment to error-free content. * Proactive, adaptable, and customer-oriented with strong collaborative relationship-building. **Required Experience:** * Bachelor's degree or military experience. * At least 2 years of experience in internal communications, journalism, or mass communications. **Preferred Experience:** * Bachelor's Degree in Communications, Marketing, English, or Journalism. * 3+ years of experience in an internal communications role. * Experience in the financial services industry. **Salary Range (Full-time Annual):** * McLean, VA: $86,300 - $98,400 * Richmond, VA: $78,400 - $89,500 **Please Note:** Capital One will not sponsor new applicants for employment authorization for this position.

About Capital One

Capital One logo

Capital One Financial Corporation is an American bank holding company founded on July 21, 1994, and specializing in credit cards, auto loans, banking, and savings accounts, headquartered in Tysons, Virginia, with operations primarily in the United States. It is the ninth largest bank in the United States by total assets as of September 30, 2024, the third largest issuer of Visa and Mastercard credit cards, and one of the largest car finance companies in the United States.

Industry
Financial Services
Company Size
Founded

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