Lead executive communications and strategy for a senior leader in Capital One's Card division, driving engagement and business alignment.
Capital One is seeking a highly skilled Executive Communications Manager to lead strategic communications for a senior executive within its Card division. This hybrid role focuses on shaping and executing impactful communication strategies that drive vision, align teams, and enhance the associate experience.
**Key Responsibilities:**
* Develop and implement comprehensive communication strategies to build executive brand and convey organizational narratives.
* Design and deliver engaging internal experiences, including leadership gatherings, all-employee meetings, and digital/video content.
* Serve as a strategic partner to executive leadership and chiefs of staff, advising on and executing effective internal communications.
* Lead change management communications and prepare executive talking points and presentations.
* Provide expert counsel on communicating business strategy, managing issues, and implementing corporate initiatives.
* Evaluate communication performance using metrics, recommending data-driven improvements and new feedback mechanisms.
* Collaborate and influence internal stakeholders to achieve strategic communication goals.
**Qualifications:**
**Basic Requirements:**
* Bachelor's Degree or military experience.
* Minimum of 5 years of experience in developing and implementing integrated communication strategies, specifically for organizational change.
**Required Skills & Experience:**
* Proven ability to distill complex information into clear, concise, and engaging communications.
* Exceptional writing and storytelling skills.
* Strong business acumen and judgment, with the ability to work effectively and autonomously.
* Experience in issues management, crisis communications, and leading organizational change communications.
* Outstanding time management, organizational skills, and the ability to manage multiple complex projects simultaneously.
* Proactive, highly motivated, and eager to deeply understand the business to inform communication strategies.
**Preferred Qualifications:**
* Outstanding written and verbal communication and presentation skills.
* Demonstrated executive presence and a track record of cultivating trusted relationships with senior leaders.
* Experience leveraging data analytics to create and execute communications strategies, plans, and events.