Wells Fargo

Lead Digital Communications Strategist

Washington, DC, US
Salary
$100K–$196K/yr
Job Type
fulltime
Posted
3 days ago

Job Description

Summary

Wells Fargo seeks a Digital Strategist to lead multichannel communications, shaping digital experiences and driving strategic outcomes.

Wells Fargo is seeking a **Digital Strategist** to join their Digital Communications and Operations team, transforming digital experiences for a Fortune 100 enterprise. This role focuses on the intersection of content and technology, navigating a dynamic digital landscape.

As a Digital Strategist, you will shape how Wells Fargo reaches and influences audiences across various platforms, driving integrated strategies to advance business goals and elevate digital content standards.

  • *Key Responsibilities:**
  • Serve as the primary digital communications lead and advisor for assigned lines of business.
  • Manage end-to-end digital campaign execution, coordinating all stakeholders.
  • Develop and implement multichannel digital strategies leveraging web, mobile, social, email, and emerging platforms.
  • Oversee the editorial calendar, ensuring content accuracy and updates.
  • Build business cases for paid advertising, managing budget allocations for campaigns.
  • Draft creative briefs, oversee timelines, asset delivery, and stakeholder reviews.
  • Collaborate with editorial, creative, and video teams to produce and publish compelling content.
  • Coordinate legal and compliance reviews for all content.
  • Publish approved content across Wells Fargo channels using compliance-approved tools.
  • Monitor engagement, assist with response strategies, and escalate reputational risks.
  • Analyze campaign performance, create recap reports, and provide optimization insights.
  • Partner with marketing, IT, and customer service for cohesive communication efforts.
  • *Required Qualifications:**
  • 5+ years of experience in public relations, media relations, or corporate communications, or equivalent combination of work experience, training, military experience, or education.
  • *Desired Qualifications:**
  • Deep understanding of digital communications across web, mobile, and social platforms.
  • Experience with digital communications tools, platforms, and analytics.
  • Strong storytelling and content development skills with exceptional writing ability.
  • Results-driven mindset focused on execution, speed, and impact.
  • Ability to provide high-level service and lead campaigns across all channels.
  • Proven ability to build relationships and collaborate with diverse teams.
  • Experience or foundational knowledge in the financial services industry.
  • Proficiency in generative AI technologies for content creation and innovative solutions.
  • Bachelor's degree in digital marketing, communications, public relations, business administration, or a related field.
  • *Job Expectations:**
  • This role offers a hybrid work schedule.
  • No visa sponsorship or relocation assistance is available.
  • *Compensation & Location:**
  • The base pay range for this position is **$100,000 - $196,000 annually**, depending on location, skills, and experience.
  • Positions are available in Washington, DC; Charlotte, NC (2 locations); Irving, TX; Minneapolis, MN; St. Louis, MO; Tempe, AZ; and West Des Moines, IA.
Wells Fargo offers a comprehensive benefits package.


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