IT Specialist

Join our team as an IT Specialist, focusing on VistA and enterprise application support. **Key Responsibilities:** * Perform sustainment maintenance, patch review, and release processes for VistA and enterprise applications. * Troubleshoot and resolve technical issues for medical center customers. * Analyze existing VistA or enterprise applications to identify problem areas and new requirements. * Test programs to ensure systems meet business expectations. * Solve operational problems efficiently. **Required Qualifications:** * **Experience:** * One year of specialized experience equivalent to the GS-12 level. * Demonstrated experience with VistA and enterprise application software functionality, sustainment, maintenance, patch review, release processes, and trouble ticket troubleshooting. * Experience analyzing, isolating problems, and testing these systems. * General IT-related experience showcasing the following competencies. * **Core Competencies:** * Attention to Detail * Customer Service * Oral Communication * Problem Solving **Preferred Skills:** * Experience with Windows networking and TCP/IP networking. **Federal Employees:** * Current federal employees must meet Time-in-Grade requirements: 52 weeks at GS-12 for a GS-13 position.