Content & Creative Ops Associate

Magical Teams, a premium operations agency, is seeking a **Content & Creative Ops Associate** to join our fully remote, international team. This 1099 subcontractor role starts part-time with the potential to transition to full-time, requiring availability during EST U.S. business hours. Compensation ranges from $15-25/hr.

We partner with mission-driven B2B small businesses, offering strategic and implementation support to help them grow. If you're passionate about blending operational excellence with creative content, communication, and AI-powered tools, you'll thrive in our dynamic, mentorship-focused environment.

• *About the Role:**

This role blends operational support with visual design, brand communications, and AI-supported content development for our diverse client base. You will be the go-to person for execution and routine support, ensuring smooth client and team operations. Our custom work means no two weeks are the same, offering variety and continuous learning.

• *Key Responsibilities:**
• **Client Communication:** Serve as a primary contact, managing inboxes, calendars, and scheduling with professionalism.
• **Coordination:** Organize meetings, events, interviews, and project logistics for clients and internal teams.
• **Reporting:** Prepare concise, AI-aided reports, meeting notes, and agendas summarizing insights and action items.
• **Task Management:** Track client and internal tasks, ensuring priorities are met and deliverables are on time.
• **Self-Management:** Proactively manage multiple workstreams with strong prioritization and communication.
• **Documentation:** Document processes, maintain digital files, and create visually clean internal resources and client deliverables.
• **AI Integration:** Utilize AI for research, data collection, and process optimization, transforming information into actionable summaries and recommendations.
• **Workflow Improvement:** Collaborate with teammates to identify opportunities for AI and automation to enhance workflows and deliverables.
• *Specialized Creative & Communications Support (~40% of time):**
• **Podcast Production:** Generate, edit, and polish show notes, episode summaries, and pull quotes using AI transcription and summarization tools.
• **LinkedIn & Client Engagement:** Draft thoughtful, on-brand comments and replies with AI support, maintaining an authentic human voice.
• **Newsletters & Marketing Content:** Collaborate on campaign ideas, draft, and format content for newsletters or community updates.
• **Visual Design:** Use AI-enhanced Canva and brand-management tools to design simple branded assets, guides, and visuals.
• **Website & Content Updates:** Support content entry and optimization in platforms like Webflow or WordPress.
• **Brand Documentation:** Maintain brand libraries, visual guidelines, and reusable templates for consistency and efficiency.
• *What You'll Bring:**
• Proficiency in using AI for writing, research, summarizing, and creative production, while maintaining a human touch.
• Exceptional written and verbal communication skills, translating complexity into approachable, confident, and professional language.
• Strong visual design instincts and experience creating branded assets in Canva.
• Expertise in self-management, balancing multiple clients, shifting priorities, and deadlines with calm efficiency.
• A rapid learning ability, quickly grasping client businesses, tone, and tools.
• Accountability, responsiveness, and a solutions-oriented approach; you move projects forward proactively.
• A continuous learning mindset, eager to integrate feedback and improve.
• Comfort with ambiguity, discerning priorities, reading between the lines, and asking clarifying questions.
• High standards for quality and detail in formatting, design, tone, and grammar. I have found my peeps.
• Strong personal organizational systems for managing deliverables while remaining flexible.
• Emotional maturity, self-awareness, and a growth mindset.
• Alignment with our values: kindness, open communication, optimal discomfort, shared ownership, and freedom.
• Reliable computer, fast internet, and video-ready setup (familiarity with Zoom, Slack, ClickUp, Google Drive, Canva, TMetric, LastPass, etc., and ability to learn new client tools quickly).
• *Why Join Magical Teams?**
• **Remote-First:** Work virtually from anywhere with flexible daily scheduling within EST business hours.
• **Extraordinary Team:** Collaborate with organized, passionate, responsible, talented, and ambitious individuals.
• **Mentorship:** Benefit from extensive mentorship programs, internal trainings, co-working, and a growing resource library.
• **Impactful Work:** Contribute to empowerment, inclusion, and well-being for clients and our internal team.
• **High Standards:** Thrive in a culture dedicated to excellence, efficiency, and integrity.

Magical Teams is an equal opportunity employer. We celebrate diversity and encourage applications from LGBTQIA2S+, BIPOC, neurodiverse, disabled, and rural candidates.